QA Professional Checklist Passion for Quality- love what you do, it shows! Understanding the requirements- PO/Contract/Drawing/Specification Knowledge of Manufacturing or Special Processes Technical Understanding of Inspection and Test Procedures Objective Evidence obtained and utilized in assessment Analytical Skills to assess risk Decisions based on data Communication as appropriate with all concerned Establish and implement processes […]
Voice of the Customer
VOC Voice of the Customer It’s the perfect time to reassess your quality assurance program with respect to the voice of the customer, providing customers with best in class service/product quality The “voice of the customer” is the term used to describe the stated and unstated needs or requirements of the customer Are Quality Assurance actions […]
Corrective and Preventive Action
Corrective and Preventive Action Whether it’s a Sub Tier Supplier Rejection, an In -House Non Conformance, an Escape to the Customer, or a Customer Site Rejection, Process based Corrective and Preventative action is key to continuous improvement First and foremost, Containment must be had, DO NOT SHIP more product until certain that the […]
Process Mapping for Quality
Many times a procedure as its written isn’t what is actually taking place in a process, or what we assume is happening isn’t exactly the case either. When this occurs, the process has increased potential for unidentified risk and inefficiency When we “dig in” to a process we can then understand its current state, which […]
Active Listening
Active Listening Nearly everyone has attended a meeting and noticed someone daydreaming, not paying attention, interrupting, talking over someone, or worse, commandeering the meeting, and not listening When this occurs, we have failed to communicate. We typically then create unnecessary additional problems beyond the original concern due to miscommunication When we observe how the most […]
Calibration Impact
Calibration Let us never forget the importance of calibration, as the validity of our decisions and product conformity dependent upon it! When a calibration program is successful, we accept conforming product and reject nonconforming product When it’s not, we may then accept nonconforming product and reject conforming product! Like any process, […]
AS9100-ISO 9000
AS9100 & ISO 9000 Quality Consultant Checklist Quality Consultants implement new or improve upon existing Quality Management Systems Consultants provide industry experience and insight necessary to restructure processes, improving efficiency, products, services, customer satisfaction, and increase profit It’s important to recognize however, that their competence, knowledge, education, experience, training, and “fit” vary to […]
Customer Rejection
Customer Rejection When a nonconforming product escapes and is discovered by a customer, it’s never a good thing, the effect typically yields a lower Quality Rating and potential negative impact to future business However, it is an opportunity for improvement, but potentially a very costly one First and foremost, take immediate Containment actions […]
Customer QMS Audit
Customer QMS Audit In the Quality world today, its commonplace that customers will perform an audit or survey at their suppliers facilities In compliance with the Customers’ QMS, in order to control their sub tier effectively, the customer needs to assure that the suppliers’ QMS is compliant with respect to the Contract, Drawing, and Specification […]
V-Blocks Potential Error and Uncertainty
V-Blocks V Blocks are utilized in conjunction with Surface Plates while performing Layout Inspection, and as a holding fixture for CMM, Optical Comparator, and other devices Typically many users are unaware of the uncertainties and unable to assess the validity of V-Blocks Common issues are, using the wrong angle type, lack of considering […]