QA Professional Checklist Passion for Quality- love what you do, it shows! Understanding the requirements- PO/Contract/Drawing/Specification Knowledge of Manufacturing or Special Processes Technical Understanding of Inspection and Test Procedures Objective Evidence obtained and utilized in assessment Analytical Skills to assess risk Decisions based on data Communication as appropriate with all concerned Establish and implement processes […]

VOC Voice of the Customer It’s the perfect time to reassess your quality assurance program with respect to the voice of the customer, providing customers with best in class service/product quality The “voice of the customer” is the term used to describe the stated and unstated needs or requirements of the customer Are Quality Assurance actions […]

Corrective and Preventive Action   Whether it’s a Sub Tier Supplier Rejection, an In -House Non Conformance, an Escape to the Customer, or a Customer Site Rejection, Process based Corrective and Preventative action is key to continuous improvement   First and foremost, Containment must be had, DO NOT SHIP more product until certain that the […]

Many times a procedure as its written isn’t what is actually taking place in a process, or what we assume is happening isn’t exactly the case either. When this occurs, the process has increased potential for unidentified risk and inefficiency When we “dig in” to a process we can then understand its current state, which […]

AS9100 & ISO 9000 Quality Consultant Checklist Quality Consultants implement new or improve upon existing Quality Management Systems   Consultants provide industry experience and insight necessary to restructure processes, improving efficiency, products, services, customer satisfaction, and increase profit   It’s important to recognize however, that their competence, knowledge, education, experience, training, and “fit” vary to […]

Customer Rejection   When a nonconforming product escapes and is discovered by a customer, it’s never a good thing, the effect typically yields a lower Quality Rating and potential negative impact to future business However, it is an opportunity for improvement, but potentially a very costly one   First and foremost, take immediate Containment actions […]

Customer QMS Audit In the Quality world today, its commonplace that customers will perform an audit or survey at their suppliers facilities  In compliance with the Customers’ QMS, in order to control their sub tier effectively, the customer needs to assure that the suppliers’ QMS is compliant with respect to the Contract, Drawing, and Specification […]

Operational Reality The Administrative assumption is that a plan can be executed as written Once it’s initiated and brought into being, its becomes operational reality   Quality searches for defects, yet defects that should have been discovered make it to the customer or are found during audit Why?   Some common reasons are Expeditor Pushing, Production Managers, […]